About the role
Handle incoming customer and partner inquiries, understand travel requirements, prepare and share package quotes, and convert inquiries into confirmed bookings. Build repeat business through strong follow-up and service.
Responsibilities
- Respond to holiday inquiries from customers and partners across phone, email and chat.
- Understand requirements and recommend suitable domestic and international packages.
- Prepare quotations, share itineraries, negotiate and close bookings.
- Maintain accurate records and follow-ups in the CRM.
- Build long-term relationships for repeat and referral business.
Requirements
- 1-3 years in travel sales, holiday package sales or similar inside-sales role.
- Positive communication and negotiation skills; comfortable on calls.
- Familiarity with a travel CRM or booking platform is a plus.
- Target-oriented, organised and quick to respond.
Accountability / KPI
- Monthly booking and revenue target.
- Measured on confirmed bookings and conversion of inquiries to sales.
Pay: ₹290,000.00 - ₹480,000.00 per year
Benefits:
- Health insurance
- Leave encashment
- Provident Fund