19 Aug
|
mariagroup
|
Thrippunithura
19 Aug
mariagroup
Thrippunithura
Position: Floor Operations Manager – Billing
Location: Thrippunithura, Ernakulam
Department: Showroom Operations / Billing
Employment Type: Full time
Job Summary
We are looking for a responsible and customer-focused Floor Manager & Billing Executive to manage showroom floor operations, billing activities, customer assistance, stock coordination, and staff attendance/leave records.
Key Responsibilities
Floor & Showroom Management
- Manage daily showroom floor operations and ensure smooth workflow.
- Maintain floor discipline, product display, and overall showroom presentation.
- Assist customers and ensure good customer service.
- Handle customer, product, billing, and stock-related queries.
Billing & Accounts Support
- Operate the billing counter and manage customer queues.
- Scan product barcodes and process accurate billing.
- Verify product, quantity, price, and barcode details before billing.
- Prepare daily billing and sales summaries.
- Verify cash, UPI, and card transaction details.
- Maintain invoices and billing records.
- Support daily sales and collection reconciliation.
- Coordinate with the Accounts Department regarding billing discrepancies.
Stock & Team Coordination
- Check and verify stock item barcodes.
- Coordinate with Sales and Stock Teams for smooth operations.
- Ensure a smooth Purchase → Billing → Payment process.
- Coordinate staff duty schedules and shift arrangements.
Attendance & Leave Management
- Maintain and update the Staff Attendance Register.
- Monitor daily attendance, late coming, and punctuality.
- Report attendance, leave, and staffing issues to HR/Management.
Main Focus
Floor Management Billing Customer Service Barcode & Stock Coordination Accounts Billing Support Attendance Leave & Off Management Staff Coordination
Requirements
- Minimum Plus Two / Any Degree preferred.
- Experience in showroom operations, billing, retail, or customer service will be an advantage.
- Basic knowledge of billing and accounts-related acti
📌 Floor Operations Manager – Billing (Thrippunithura)
🏢 mariagroup
📍 Thrippunithura