- Handle B2C enquiries for international air tickets through calls, emails, and online channels.
- Prepare competitive airfares and itineraries based on customer requirements.
- Make reservations, issue, reissue, and cancel international air tickets using GDS/airline portals.
- Advise customers on fare rules, baggage, visa/transit requirements, cancellation and amendment policies.
- Follow up on enquiries and convert leads into confirmed bookings.
- Coordinate with airlines, consolidators, and internal teams for ticketing and post-sales support.
- Maintain accurate booking records and ensure timely collection of payments.
- Handle customer queries and provide prompt support before and after ticket issuance

Preferred candidate profile
- 34 years of experience in international air ticketing, preferably in a travel company.
- Good knowledge of GDS systems such as Amadeus or Galileo.
- Strong knowledge of international fare rules and ticketing procedures.
- Positive communication, customer-handling, and negotiation skills.
- Sales-oriented with the ability to convert B2C enquiries into bookings.
- Ability to work independently and meet sales/conversion targets.

📌 Senior Executive (Chennai)
🏢 DMC Leisure
📍 Chennai