19 Aug
|
Sivaara Biotech Private
|
Moti Nagar
19 Aug
Sivaara Biotech Private
Moti Nagar
Company Description
Sivaara Biotech Private Limited is a growing health and wellness company focused on providing
premium, science-backed nutritional supplements. Our products are developed with an emphasis on
efficacy, safety, quality, and evidence-based formulations.
Job Title: MIS Executive
We are looking for a detail-oriented and analytical MIS Executive to manage daily operational
reporting, prepare performance dashboards, analyze business data, and support management with
accurate and timely MIS reports. The ideal candidate should have strong hands-on experience in
Advanced Excel, MIS Reporting, Data Analysis, and Call Center/Dialler Reporting.
Job Details
- Location: Moti Nagar, Delhi
- Experience: 1–3 Years
- Salary: ₹20,000 – ₹30,000 per month
- Employment Type: Full time | On-site
- Immediate Joiners: Preferred
Key Responsibilities
- Prepare and maintain Daily, Weekly, and Monthly MIS Reports.
- Create operational dashboards, trackers, and performance reports.
- Extract, clean, format, and validate raw data for accurate reporting.
- Track team and agent-level performance metrics.
- Monitor daily operational performance and identify performance gaps.
- Prepare and share timely reports with management.
- Monitor dialler reports and analyze call center performance.
- Track parameters such as call attempts, connected calls, talk time, AHT, productivity, and
conversions.
- Maintain accurate databases and ensure data consistency.
- Coordinate with Operations and other departments for data requirements.
- Provide data-driven insights to support business and operational decisions.
- Handle ad-hoc reports and analysis as required by management.
Required Technical Skills -Advanced Excel
- VLOOKUP / XLOOKUP
- SUMIF / SUMIFS
- COUNTIF / COUNTIFS
- IF / Nested IF
- LEFT, RIGHT, MID, CONCATENATE and other Text Functions
- Pivot Tables & Pivot Charts
- Conditional Formatting
- Data Validation
- Sorting & Filtering
- Data Cleaning & Formatting
- Basic Dashboar
📌 MIS Executive (Moti Nagar)
🏢 Sivaara Biotech Private
📍 Moti Nagar