ABOUT THE ROLE

Role Description:

The Manager Data Management Support is accountable for hiring, managing, mentoring, and developing a team of Data Management Associates and Senior Associates. This critical role will build role capability within the team so associates can execute clinical data management startup and conduct activities at high quality, and for addressing performance issues promptly and fairly.

This Manager will partner with Resource Points of Contact / resourcing leads to ensure team members are appropriately allocated across studies/programs based on skill and capacity.

Roles Responsibilities:

Team Management
- Recruit, onboard, and train recent team members (in partnership with RD Training / functional training).
- Provide regular coaching, mentoring, and competency development for direct reports.
- Proactively manage team risks including attrition, skill gaps, and performance challenges.
- Foster a culture of collaboration, accountability, clear communication, and continuous improvement.

Resource Allocation Program Engagement




- Partner with resourcing leads to assign associates based on skills, experience, and workload.
- Monitor capacity and forecast demand; raise gaps early and propose rebalancing plans.
- Ensure associates are prepared for study assignments (access, training, expectations, handoffs).
- Track allocation health (over/under allocation) and adjust proactively.

Capability Development Continuous Improvement
- Identify recurring gaps in skills, process adherence, or tooling and drive targeted training plans.
- Promote standard ways of working for associate execution (templates, checklists, playbooks).
- Capture lessons learned and share across the support pool to reduce rework and variability.
- Encourage practical improvements that increase throughput and quality, not extra documentation.

Stakeholder Collaboration
- Serve as point of contact for escalations related to associate performance, responsiveness, and quality.
- Build st

📌 Manager Data Management Support (Hyderabad)
🏢 Amgen
📍 Hyderabad