Department: IT / EdTech Operations
Job Type: Full time
Experience: 2–5 Years
Location: [Location]
Reporting To: IT / Operations Manager

About the Role

We are looking for an IT & EdTech Support Executive who will be responsible for implementing and supporting digital learning solutions across schools, managing internal IT infrastructure, providing technical assistance to employees and client schools, and ensuring smooth operation of digital platforms and educational technology.

The ideal candidate should have strong hands-on knowledge of IT support, hardware/software troubleshooting, networking, system administration, and EdTech platforms, along with good communication and school-training skills.

Key Responsibilities

1. EdTech & School Deployment
- Install, configure, deploy, and maintain digital learning solutions, LMS platforms, e-books, educational software, and related applications.
- Support schools during product implementation and ensure systems are functioning properly.
- Conduct technical checks and resolve deployment-related issues.

2.



Digital Content & Platform Operations
- Upload, organize, update, and format digital learning content on LMS and other platforms.
- Coordinate with external agencies/vendors for website maintenance, updates, troubleshooting, and testing.
- Perform basic website and platform testing and report bugs or technical issues.

3. School Training & Client Support
- Visit client schools for installation, technical support, product demonstrations, and implementation.
- Conduct training sessions for teachers, coordinators, and school staff.
- Provide product orientation and basic technical training to ensure effective adoption of EdTech solutions.
- Maintain professional relationships with school clients.

4. IT Infrastructure & System Administration
- Manage and maintain company computers, laptops, printers, projectors, networking equipment, and other IT assets.
- Configure and troubleshoot LAN, Wi-Fi, routers, switches, and inter

📌 IT & EdTech Support Executive (Mohan Nagar)
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📍 Mohan Nagar