Collections Specialist (Mumbai)

Collections Specialist (Mumbai)

19 Aug
|
Aeries Technology
|
Mumbai

19 Aug

Aeries Technology

Mumbai

Job Details
- Job Title: Collection Specialist
- Experience Required: Minimum 4 Years
- Department: Accounts Receivable / Finance
- Location: Mumbai
- Reports To: AR Manager / Collections Manager
Job Summary

We are seeking an experienced Collection Specialist with a minimum of 4 years of experience in Accounts Receivable and Collections. The ideal candidate will be responsible for managing customer accounts, reducing aged receivables, resolving payment disputes, and ensuring timely collection of outstanding balances while maintaining solid customer relationships.
Key Responsibilities
- Manage and monitor a portfolio of customer accounts to ensure timely collection of outstanding invoices.
- Conduct regular collection calls and email follow-ups on overdue accounts.
- Review aging reports and prioritize collection activities based on risk and delinquency levels.
- Collaborate with Sales, Customer Service, Cash Applications, and Operations teams to resolve payment issues and disputes.
- Investigate and resolve customer deductions, short payments, and invoice discrepancies.




- Maintain accurate collection notes and account status updates within Workday and other collection systems.
- Escalate critical delinquent accounts to management and recommend appropriate actions.
- Prepare and share weekly/monthly collection performance and aging reports.
- Support month-end closing activities related to Accounts Receivable.
- Monitor customers on credit hold and coordinate with internal stakeholders to facilitate payment and release of orders.
- Work closely with Cash Application teams to identify unapplied and partially applied cash receipts.
- Maintain collection targets related to DSO (Days Sales Outstanding) and past-due receivables.
Required Qualifications
- Bachelor's degree in Finance, Accounting, Business Administration, or related field.
- Minimum 4 years of experience in Accounts Receivable, Credit Collections, or Order-to-Cash (O2C) processes.
- Strong understanding o

📌 Collections Specialist (Mumbai)
🏢 Aeries Technology
📍 Mumbai

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