About Us

Hotel The Shivaay AIIMS by Lovey Hospitality is a professionally managed hospitality brand committed to exceptional guest experiences, operational excellence, and high-quality service standards. We are looking for a disciplined, proactive, and result-oriented Hotel General Manager who can independently manage daily hotel operations, team performance, revenue optimization, guest satisfaction, and quality standards.

Position Summary

The Hotel General Manager will be responsible for the complete day-to-day operation of the hotel, ensuring excellent guest experiences, strong online reputation, productive staff management, revenue growth, and adherence to all operational standards.

Daily ResponsibilitiesMorning Operations
- Begin daily operations with a morning prayer/positive team briefing.
- Review overnight reports, emails, and urgent guest issues.
- Conduct complete property inspection.
- Inspect guest rooms, public areas, housekeeping quality, maintenance status, and cleanliness standards.
- Review occupancy, arrivals, departures, room inventory, and room status.





Front Office & Reservations
- Supervise reservations, check-ins, check-outs, billing, and guest services.
- Monitor room inventory and occupancy.
- Ensure OTA bookings are correctly managed.
- Resolve booking discrepancies and guest concerns.

Revenue Management
- Monitor pricing strategy daily.
- Analyze occupancy trends, competitor pricing, and market demand.
- Optimize room rates across all channels.
- Increase RevPAR, ADR, and occupancy performance.

OTA & Distribution Management
- Manage Booking.com, Expedia, Agoda, Goibibo, MakeMyTrip, and other OTAs.
- Maintain rate parity and inventory accuracy.
- Improve OTA ranking and conversion performance.
- Respond to OTA reviews and guest feedback.

Housekeeping & Quality Control
- Supervise housekeeping staff continuously.
- Conduct quality audits throughout the day.
- Ensure rooms meet brand standards before guest arrival.
- Monitor linen, amen

📌 Hotel Manager (Rishikesh)
🏢 Lovely Hospitality
📍 Rishikesh