Role Overview

We are seeking a mature, commercially aware leader to help management run design operations, strengthen delivery discipline and serve as a trusted client contact. The candidate will coordinate people, projects and priorities while remaining capable of hands-on publication or graphic-design work when needed.

This is broader than a conventional Art Director position, combining client ownership, project management, people leadership, reporting, quality control and hands-on production expertise.

Core Responsibilities

1. Lead Design Operations and the Team
- Partner with management to plan, prioritize and run the full design-production workload across publication and non-publication accounts.
- Allocate work intelligently based on capability, capacity, urgency and client context, and track assignments through completion.
- Lead through credibility and sound judgment, earning the confidence of existing senior and experienced designers on the team.
- Coach newer team members, provide actionable feedback,



raise quality standards and help individuals strengthen their technical and client-service skills.
- Anticipate capacity constraints, arrange backup coverage and resolve bottlenecks before they affect delivery.

2. Own Client Relationships and Delivery
- Act as a dependable client-facing representative for assigned design and publication accounts.
- Lead discovery conversations, clarify business needs, scope and specifications, and translate them into explicit internal briefs.
- Coordinate team execution, review work before delivery and remain accountable for quality, timeliness and follow-through.
- Build client confidence through clear communication, realistic commitments and timely written updates.
- Apply commercial judgment to feasibility, timelines, revisions and scope, and identify additional support opportunities without overpromising.
- Own issues through resolution and protect the client relationship when requirements change or delivery risks emerg

📌 Design Operations (Mumbai)
🏢 Staffing Global Network
📍 Mumbai