Position: Customer Service Executive
Location: Andheri West, Mumbai
Shift: Night Shift
Employment Type: Full time Role
Overview
We are looking for confident, well-spoken and presentable Customer Service Executives who can communicate professionally with customers, understand their requirements and provide prompt assistance. The ideal candidate should have strong interpersonal skills, a customer-first attitude and the ability to handle conversations efficiently.
Key Responsibilities
1. Handle customer queries through calls, messages and other communication channels. 2. Provide accurate information regarding services, appointments and general enquiries. 3. Maintain professional and courteous communication with customers.
4. Resolve basic customer concerns and escalate complex issues when required.
5. Follow up with customers wherever necessary.
6. Maintain records of customer interactions and enquiries.
7.
Coordinate with internal teams to ensure smooth customer service.
8.Represent the brand professionally during every customer interaction.
Requirements
●Excellent spoken English is mandatory.
●Strong communication and interpersonal skills.
●Confident and professional personality.
●Comfortable working in a night shift.
●Basic computer and communication tool knowledge.
●Ability to multitask and handle customers calmly.
●Freshers with strong communication skills may also apply.
Date: Thursday, 20th August
Time: 11:00 AM – 2:00 PM
Location: 1501–1502, Remi Commercio, Off Veera Desai, Andheri West, Mumbai
Contact: +91 70219 30676
Email:
[email protected]
Pay: ₹10,000.00 - ₹50,000.00 per month
Work Location: In person
📌 Customer Service Executive (Mumbai City)
🏢 Blanckanvas by minaaz
📍 Mumbai City