19 Aug
|
Adarsh Kumar Attri
|
Greater Noida
19 Aug
Adarsh Kumar Attri
Greater Noida
Roles and Responsibilities
- Manage customer support requests via phone calls, emails, and chats to resolve issues promptly and efficiently.
- Provide exceptional customer service by understanding their needs, addressing concerns, and offering solutions.
- Collaborate with internal teams to resolve complex technical issues related to software products or services.
- Maintain accurate records of customer interactions using CRM systems for future reference.
- Identify opportunities for upselling/cross-selling relevant products or services based on customer feedback.
📌 Customer Support Executive (Greater Noida)
🏢 Adarsh Kumar Attri
📍 Greater Noida