Client Happiness Assistant (India)

Client Happiness Assistant (India)

19 Aug
|
Euphoria Interiors
|
India

19 Aug

Euphoria Interiors

India

Company Description
Euphoria Interiors is a leading interior design company based in Dubai, specializing in luxury residential and commercial projects across the UAE. The team delivers end-to-end interior design services, from concept development and space planning to material selection, custom furniture, and turnkey solutions. With a solid focus on creativity, elegance, and functionality, the company transforms villas, apartments, offices, hospitality venues, and retail spaces into distinctive environments. Euphoria Interiors is recognized for its attention to detail, high-quality finishes, sustainable design practices, and smart home solutions. Applicants join a team that values professionalism, bespoke solutions, and interiors that reflect luxury, comfort, and timeless design.

Key responsibility:

1. Client Journey Management

1. Own the complete client journey from project award to handover.

2. Track every milestone and ensure commitments are delivered on time.

3. Proactively identify risks before they affect the client experience.

2. Cross-Functional Coordination

1.



Liaise with Design, 3D, FF&E;, Procurement, Operations, Finance, and Project Management.

2. Ensure every department delivers according to agreed timelines.

3. Escalate delays immediately and drive timely resolution.

3. Client Communication

1. Single point of contact for the client should respond on time.

2. Provide timely updates without clients having to follow up.

3. Manage expectations with honesty and transparency.

4. Commitment & Timeline Management

1. Maintain a tracker for all client commitments.

2. Follow up with internal teams until every task is completed.

3. Ensure no commitment is missed or delayed without prior approval.

5. Quality & Client Experience

1. Verify deliverables before they reach the client.

2. Ensure documents, presentations, and communication meet company standards.

3. Drive a seamless, stress-free experience throughout the project.

6. Escalation & Risk

📌 Client Happiness Assistant (India)
🏢 Euphoria Interiors
📍 India

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