Responsible for Inbound & Outbound calls. Patient Relationship like receiving, registration & coordinating for their journey.
Roles and Responsibility
- Handle customer inquiries and provide effective solutions.
- Build strong relationships with customers through regular follow-ups.
- Identify and escalate potential issues to senior management.
- Meet or exceed monthly sales targets.
- Collaborate with internal teams to achieve business objectives.
- Maintain accurate records of customer interactions.
Job Requirements
- Proven experience as a Telecaller or in a related field.
- Excellent communication and interpersonal skills.
- Ability to work in a team environment and meet deadlines.
- Robust problem-solving and analytical skills.