Role & responsibilities
- Understand clients' educational, professional, financial and personal profiles to assess their eligibility.
- Provide accurate information regarding Canada immigration processes, eligibility criteria, documentation and timelines.
- Convert qualified inquiries into registrations through effective counseling and follow-ups.
- Handle walk-ins, leads, calls and client inquiries professionally.
- Maintain regular follow-ups with prospective and registered clients.
- Coordinate with the processing team to ensure smooth movement of cases.
- Maintain accurate records of client interactions, follow-ups and case status.
- Stay updated with changes in Canadian immigration policies, visa categories and eligibility requirements.
- Achieve assigned monthly counseling, conversion and revenue targets.
- Build trust and maintain strong relationships with clients throughout the process.
- Ensure professional and ethical communication with clients and provide only verified information.
Preferred candidate profile
- 14 years of relevant experience in Canada / Australia immigration/visa counseling or overseas education counseling preferred.
- Strong knowledge of Canada immigration and visa processes.
- Excellent communication, presentation and interpersonal skills.
- Strong counseling, negotiation and conversion abilities.
- Ability to handle multiple clients and follow-ups efficiently.
- Target-oriented and self-motivated approach.
- Positive working knowledge of MS Office/CRM systems.
- Ability to work independently as well as coordinate effectively with the team.
📌 Visa Counsellor (Ahmedabad)
🏢 Careerline Coaching Classes
📍 Ahmedabad
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