Walk-In Date: Sat 22nd August

Time:10.00 AM to 4.00PM

Venue: YMCA Tourist Hostel, Gate No 1, Jai Singh Marg, Hanuman Road Area, Connaught Place, New Delhi, Delhi 110001

Role & Responsibilities
- Performing inbound calls /Chat from wire transfer customers and agents.
- Take inbound calls/Chats per day from the customers.
- Answer a wide range of inquiries and solve a wide range of customer service issues and problems.
- This job has a highly regimented schedule and requires a full day of assisting customers on the phone.
- Robust customer service skills including diplomacy and the art of diffusing tense situations are required.
- Processing customers orders and ensuring its accuracy and completion.
- Participating in continuous training sessions and sharing best practices.




- Show good oral and written skills for call escalation via call sheet completion or call escalation.

Preferred Candidate Profile
- 12th pass with minimum 6 months experience are eligible for the role.
- Excellent Written & communication in English.
- Should be comfortable in night shifts and rotational week offs.
- Ability to model the corporate value of respect, courage, passion, teamwork and integrity.
- Working Model : 24*7 (work from Office)
- Candidate should be comfortable with relocation to job location-

Perks and Benefits
- Salary Range- upto 3.7 LPA
- Free pick up and drop facility will be provided within 35 Kms from office address
- Medical Insurance
- Life Insurance

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📌 Walk-in || YMCA (Gurugram)
🏢 TELUS Digital
📍 Gurugram