Job Description

The IT Systems Engineer supports the administration, maintenance, monitoring, and performance of the organization s network and infrastructure setting. This role provides first-level engineering support for infrastructure operations while assisting with systems administration, endpoint management, and technical support.
Success in this role is measured primarily by the reliability, security, and performance of the organization s network and infrastructure systems, with end-user support serving as a secondary responsibility.

Key Responsibilities

Network Engineering Operations
- Monitor, maintain, and troubleshoot LAN, WAN, wireless, internet, and VPN connectivity.
- Assist with the administration and troubleshooting of Azure networking services, including virtual networks, VPN connectivity, network security controls, and hybrid cloud connectivity.
- Support the configuration and administration of switches, routers, firewalls, and wireless infrastructure, such as Cisco Meraki devices.
- Diagnose and resolve network performance, availability, and connectivity issues.




- Assist with network upgrades, infrastructure projects, and hardware refresh initiatives.
- Maintain network documentation, diagrams, configurations, and inventory records.
- Work with vendors and service providers to support network services and resolve technical issues.

Systems Infrastructure Administration
- Support Microsoft 365, Active Directory, Entra ID, Intune, DNS, DHCP, and related enterprise services.
- Assist with server administration, patch management, endpoint management, and system monitoring.
- Support cloud services such as ZScaler, Azure and AWS Infrastructure, backup solutions, and technology deployments.
- Participate in infrastructure improvement projects and technology implementations.

Technical Support
- Provide advanced support for hardware, software, network, and connectivity issues.
- Manage and resolve incidents and service requests through the IT servi

📌 IT Systems Engineer I (Pune)
🏢 IntegriChain
📍 Pune