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Requisition Number: 60627

Job Location: New Delhi, IND

Global Grade: Band 5

Work Type: Office Working

Employment Type: Permanent

Posting Start Date: 17/08/2026

Posting End Date: 30/08/2026

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Job Summary

Business Drivers
- Maximize sales performance to achieve given revenue targets for self and team as well as that of the channel through liability products [Current /Savings /Term deposits], wealth management products and asset related products (secured, unsecured)
- Provide support for new product launches, and champion current sales initiatives. Device strategies to acquire large prospective customers through referrals, maximize market share in the catchment area of the branch, by below the line activities and promotions. Coordinate customer events along with the product team




- Ensure effective Relationship Management by monitoring the movement of the top customers of the Segment devise and implement a customer acquisition and retention programme. Improve product per customer holding.
- Ensure adherence to laid down processes, facilitate first time resolution. Minimize rejections and customer complaints
- Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service
- Achieve “best in class” productivity in order to maximize the efficacy of the sales process.
- Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.
- He/she is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times

Key Responsibilities
- Deliver revenue target / YoY growth and be held accountable to achie

📌 Director & Regional Head - NR (Delhi)
🏢 Standard Chartered Bank
📍 Delhi