We are hiring Junior Azure DevOps SRE Engineers to join a dedicated weekday support engagement for a large enterprise customer, working embedded alongside the customer's project engineering team. You will own day-to-day CI/CD pipeline maintenance, support their release cadence end to end, and make the infrastructure and configuration changes needed to move a release from the lowest setting through to production. You will also provide escalation-tier support on production issues engaged after the customer's front-line support, alongside their engineering team.
This is a structured role for an engineer early in their DevOps/SRE career. You will start with a full month of knowledge transfer, then move through shadowing, guided execution, and independent ownership over the first year with a senior Azure DevOps SRE Engineer on the engagement and KnackForge's DevOps practice behind you.
- Handle build-server upkeep, including security patching and routine maintenance.
- Manage build/agent cost and capacity shutting down and restarting resources as needed.
- Create new pipelines for new projects using established patterns and templates.
- Adopt new or upgraded tooling as the customer's toolchain evolves.
*Release Engineering Support*
- Support the customer's release cadence daily, weekly, biweekly, monthly, or quarterly, as required.
- Create and update infrastructure, application configuration, and related changes needed to promote a release from the lowest environment through to production deployment.
- Validate deployments, confirm environment health post-release, and support rollback where needed.
*Escalation-Tier Production Support*
- Engage on production issues when escalated beyond the customer's front-line (L0/L1) support working alongside their engineering team and, w