Job Summary

The Assistant Manager – Operations (Disbursement) will be responsible for managing end-to-end loan disbursement activities, ensuring timely and accurate fund releases, compliance with regulatory and internal policies, and seamless coordination with cross-functional teams. The role focuses on operational efficiency, control adherence, and high-quality service delivery in an NBFC workplace.

Key Responsibilities

Disbursement Operations
- Manage and oversee end-to-end loan disbursement processes across products (secured/unsecured, retail/SME, etc.)
- Ensure compliance with sanction terms, credit approvals, and checklist requirements prior to disbursement
- Validate loan documentation, KYC, agreements, mandates, and security documents
- Ensure timely and error-free disbursement as per defined TATs and SLAs

Compliance & Controls
- Ensure adherence to RBI guidelines, internal credit policies, AML/KYC norms, and audit requirements
- Maintain maker-checker controls in disbursement transactions
- Support internal audits, concurrent audits, and regulatory inspections




- Ensure proper documentation and record maintenance for post-disbursement reviews

Stakeholder Coordination
- Coordinate with Credit, Sales, Legal, Treasury, Banking Ops, and IT teams for smooth disbursement execution
- Act as the single point of contact for resolving disbursement-related escalations
- Liaise with banking partners, payment gateways, and escrow/trust accounts where applicable

Process Improvement
- Identify process gaps, risks, and bottlenecks in disbursement workflows
- Propose and implement automation, digitization, and process optimization initiatives
- Support UAT and rollout of LOS/LMS and disbursement system enhancements

Reporting & MIS
- Prepare daily/weekly/monthly MIS on disbursements, pending cases, TATs, and exceptions
- Track and report key operational metrics and trends to management
- Ensure accurate reconciliation of disbursement accounts and payouts

Team Managem

📌 Assistant Manager (Noida)
🏢 Clix Capital
📍 Noida