Job Overview

We are looking for confident and customer-focused Female Customer Care Executives / Telecallers to join our calling team at SAAOL Heart Center. The candidate will be responsible for handling patient calls, follow-ups, lead generation, appointment coordination and addressing patient queries professionally.

Key Responsibilities
- Handle inbound and outbound calls with patients and prospective customers
- Follow up with leads and prospective patients
- Explain SAAOL services and programs clearly
- Generate and convert leads through effective communication
- Coordinate and schedule patient appointments
- Understand patient requirements and provide appropriate information
- Handle patient queries and concerns professionally
- Maintain accurate records of calls, leads and follow-ups
- Achieve assigned calling and performance targets




- Coordinate with the concerned team for smooth patient handling

Requirements
- Any Graduate
- 1-4 years of experience in customer service, telecalling, healthcare, sales or a similar role
- Valuable verbal communication skills in Hindi and basic English
- Confident, polite and professional communication
- Good convincing and interpersonal skills
- Comfortable with regular calling and follow-ups
- Basic computer knowledge
- Customer-focused approach
- Female candidates preferred

Salary & Benefits
- Full-time permanent employment
- Growth opportunities based on performance
- Opportunity to work in the healthcare and wellness sector

Interested candidates can apply with their updated resume.

📌 Customer Care Executive/Tele caller Female (New Delhi)
🏢 SAAOL Heart Center
📍 New Delhi