IT support Executive
Core Responsibilities
- End-User Support:
Resolve hardware, software, and peripheral device problems via remote or phone.
- System Administration:
Install, configure, and update operating systems like Windows or Microsoft office productivity tools and outlook mailing systems.
- Special Skills Required :
Advance Excel, Website maintenance and domain handling.
- Network Maintenance:
Monitor LAN, Wi-Fi, VPN connections, and basic router or firewall setups.
- Asset & Security Management:
Track IT inventory, manage user access controls, and handle antivirus or endpoint security updates.
- ERP/CRM Coordination:
Work with internal back-office team to solve the queries related to ERP and CRM software.
Key Skills and Qualifications
- Education:
BCA/MCA in computer science, Information Technology, or a related field.
- Technical Knowledge:
Robust grasp of PC hardware troubleshooting, LAN/WAN networks, and Microsoft 365 and marketing ERP/CRM software.
- Experience:
Min. 3 years of experience in corporate technical support.
- Soft Skills:
Problem-solving mindset, clear communication, and customer-service orientation.
Send your applications on :
[email protected]
📌 IT Support Executive (Ahmedabad)
🏢 Masta Bearing Housing
📍 Ahmedabad