- Successfully performs all Technical Support duties.
- Actively supports the team by helping for complex or uncommon requests using best practices.
- Liaison with other teams for assistance when needed for ensuring service excellence.
- Supports local Technical Representative training needs when necessary.
- Ensures workflow is maintained if coordinator and management are not available.
- Uses resources effectively to provide customers the best component selection for the application and offers associated items with product support. Also provides Mouser website and online chat support.
- Teaches customers how to navigate the Mouser website to allow customers to find information easily while minimizing their need of additional support from the Technical Support team.
- Communicates requirements and interacts effectively with customers, suppliers, Customer Service, Products, and other Mouser departments.
- Attends and contributes to supplier trainings and company meetings.
- Supports the Local Customer Service team and provides support for other teams when needed.




- Supports and participates in company total quality process and represents the company in a professional manner.
- Exhibits understanding of technical specifications to assist in the selection of semiconductor, electromechanical, interconnect, embedded products, and optoelectronic components and associated tools and accessories.
- Exhibits proficiency in the use of block diagrams, schematics, test equipment, and test procedures to analyze and troubleshoot printed circuit board assemblies and sub-assemblies.
- Exhibits proficiency in basic circuit theory, analysis, and design, and/or system-level configurations.
- Excellent written and transparent verbal communication on Chat, the telephone or in person, and interacts effectively with individuals and groups inside and outside the organization.
- Exhibits strong analytical, organizational and time management skills. Analyzes the impact of decisions before executio

📌 Technical Support Representative (Bengaluru)
🏢 Mouser
📍 Bengaluru