We are looking for an experienced SAP CRM / Sales Cloud Functional Consultant with strong expertise in SAP Sales Cloud/C4C, SAP ECC/S/4HANA, and Lead-to-Order (L2O) processes.

The consultant will act as a process expert and work closely with business stakeholders, SAP/technical teams, and international business units to design, implement, and continuously improve CRM processes and solutions.

Key Responsibilities

Process Solution Design
- Design and develop IT and business process concepts for the Lead-to-Order (L2O) process using SAP Sales Cloud/C4C.
- Gather and analyze business requirements and translate them into effective SAP solutions.
- Work closely with business teams, IT teams, and international stakeholders to align processes and solutions.
- Evaluate solution options and support the integration of SAP Sales Cloud with S/4HANA, customer master data, and material master data.
- Support process standardization and continuous improvement across business units.

Implementation Rollout
- Support and lead SAP Sales Cloud/C4C implementation and rollout activities.




- Validate SAP Sales Cloud functionality and coordinate testing, including pilot and user acceptance testing.
- Support deployment of current CRM processes and solutions.
- Prepare process documentation, operating guidelines, and rollout materials.
- Drive continuous improvement of CRM solutions based on business requirements.
- Coordinate CRM rollouts with ongoing SAP S/4HANA projects.

Support Operations
- Provide functional support for SAP CRM/Sales Cloud during implementation and day-to-day operations.
- Analyze functional issues and coordinate with technical teams for resolution.
- Support changes and enhancements across CRM processes.
- Ensure stable and effective operation of CRM solutions.

Consulting Training
- Advise business users on CRM processes, solution design, and best practices.
- Conduct user training and knowledge-sharing sessions.
- Work closely with business, IT, developers, and exter

📌 SAP CRM Functional Consultant (Bengaluru)
🏢 RARR Technologies
📍 Bengaluru