Job Title: Application Support Engineer - Market Data
Location: Bengaluru (Work from office only)

Position Type:
Contract (Minimum 1 Year)
Working In 3 Different Shifts In Rotation
- 6 am IST - 3 pm IST (2:30-11:30 CET summer time)
- 2 pm IST - 11 pm IST (10:30-19:30 CET summer time)
- 10 pm IST - 7 am IST (18:30-3:30 CET summer time)

Working also on weekends with compensation days, also in rotation

Tasks
Perform pre-market checkout out critical applications and infrastructure.

Support both application functionality and data content; escalate data content issues to vendors

and/or internal developers.

Run-books and FAQs, for helpdesk.

Manage incident management process for Market Data issues.

Manage engagement with end users/vendors and helpdesk until problem is resolved.

Skills And Experience We Are Looking For
Candidate should have relevant experience in the range of 3+ years.

Deep understanding of application configuration and troubleshooting,
proficiency in Windows

environment
Devops Experience (GitHub,



CI/CD Pipelines)
Experience of
remote support (international),
working with vendors for problem resolution.

Strong inter-personal and communication skills; making presentations to customer or client

audiences or professional peers and working independently on problem solving.

Fluent in English

Experience with scripting languages such as
Perl, Python, Powershell.
Preferred Qualifications
Application product support specialist for
Refinitiv, Bloomberg, Datastream, Factset
, etc

Deep understanding of application configuration and troubleshooting, experience of supporting

market data or trading desktop applications.
Understanding of
Linux
setting.

Experience with vendor data distribution systems like
TREP, Elektron, Activ,,
etc.

Financial Industry experience - Understanding of capital markets, experience with multiple asset

classes.

📌 Market Data Application support (India)
🏢 Thompsons HR Consulting
📍 India