Benefits
- Incentives based on performance
- Training provided
- Career growth opportunities
- Employee advantages as per company policy
- Transport facility, if applicable

Key Responsibilities
- Handle customer calls professionally and provide effective solutions.
- Understand customer requirements and resolve queries within defined timelines.
- Maintain high-quality customer service and meet process KPIs.
- Document customer interactions accurately in the system.
- Follow company policies, processes, and quality standards.
- Achieve daily/monthly targets related to productivity, quality, and customer satisfaction.

Candidate Requirements
- Excellent English communication skills for international voice processes.
- Good Hindi/regional language + English communication for domestic processes.
- Good listening, communication,



and problem-solving skills.
- Basic computer knowledge and ability to work on CRM/software applications.
- Customer service or BPO experience is preferred, but freshers can also be considered based on the requirement.
- Willingness to work in rotational shifts, including night shifts for international processes.

Eligibility
- Education: 10th / 12th / Graduate as per process requirement.
- Experience: Freshers and experienced candidates can be considered.
- Age: 18-35 years, subject to client requirements.

Key Skills

Communication | Customer Handling | Active Listening | Problem Solving | CRM | Customer Service | Voice Process

📌 Customer Support Representative (Bengaluru)
🏢 S2F Talent Hub
📍 Bengaluru