· Process orders via email or phone

· Check data accuracy in orders and invoices

· Contact clients to obtain missing information or answer queries

· Liaise with the Logistics department to ensure timely deliveries

· Maintain and update sales and customer records

· Develop monthly sales reports

· Communicate significant feedback from customers internally

· Ensure sales targets are met and report any deviations

· Provide troubleshooting assistance for customer orders, account statuses and relevant problems

· Understand Customer Requirements - Internal NPD team

· Planning Dispatch Schedule with the help of Production team.

· Keep record of sales trends

· Stay up-to-date with new product and feature launches and ensure sales team is on board

· Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience

· Suggest sales process improvements

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:
- Cell phone reimbursement
- Food provided
- Internet reimbursement
- Leave encashment
- Provident Fund

Work Location: In person

📌 Sales Coordinator (Rajkot)
🏢 OM PAKTEK
📍 Rajkot