Preferred candidate profile Role & responsibilities

Key Responsibilities*

* Convert leads into bookings through effective sales conversations.

* Recommend personalized cruise packages based on customer requirements.

* Upsell premium cabins, suite experiences, dining, spa, and onboard services.

* Manage customer interactions professionally and ensure a seamless booking journey.

* Handle high-net-worth clients with a customer-first approach.

* Maintain CRM records and track sales performance.

* Stay updated on cruise itineraries, offers, and promotions.

Preferred candidate profile *Key Skills*

* Solid lead conversion and upselling skills.

* Excellent communication and negotiation abilities.

* Professional call handling and email etiquette.

* Experience in luxury sales, hospitality, travel, or premium holiday sales.

* Proficiency in CRM tools and sales tracking.

* Strong customer engagement and follow-up skills.

📌 Holiday Sales Expert (Ernakulam)
🏢 CIEL HR
📍 Ernakulam