Role Overview

This is a leadership role where
Cluster Head
will be the P & L owner for his region . He / She will be responsible for managing the business and operational performance of a group of centers. The role requires robust leadership, business acumen, and a passion for education to ensure centers achieve revenue, enrollment, and student satisfaction targets.

Key Responsibilities

1. Business & Revenue Ownership
- Own
revenue targets and P&L;
for the assigned cluster.
- Drive
admissions, enrollments, and collections
across centers.
- Monitor and improve
center-wise performance, conversion ratios, and productivity
.
- Ensure achievement of monthly, quarterly, and annual business goals.

2. Operations & Center Management
- Oversee
day-to-day operations
of multiple offline learning centers.
- Ensure standardization of
processes, SOPs, and service quality
.
- Manage infrastructure, hygiene, safety, and compliance at all centers.
- Resolve operational challenges and escalations proactively.

3. Academic Delivery & Quality
- Ensure
high-quality academic delivery




and student experience.
- Work closely with academic teams for
faculty hiring, deployment, and performance management
.
- Monitor
student outcomes, retention, and feedback
.
- Ensure adherence to academic schedules and delivery standards.

4. Admissions & Sales Enablement
- Lead admissions strategy and execution across centers.
- Train and guide
admission counselors / sales teams
on pitch, process, and closure.
- Improve
lead management, walk-ins, and conversion rates
.
- Collaborate with marketing teams on local promotions and outreach.

5. People Management & Leadership
- Lead and manage
Center Heads, Admissions teams, and Operations staff
.
- Build a high-performance culture through
training, reviews, and coaching
.
- Drive
manpower planning, hiring, and attrition control
.
- Ensure strong succession planning within the cluster.

6. Stakeholder Management & Reporting
- Act as a key liaison between
HQ an

📌 Cluster Head (Hyderabad)
🏢 Vedantu
📍 Hyderabad