We're Nagarro, we are a Digital Product Engineering company that is scaling in a big way We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (17500+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in

REQUIREMENT:
- We are hiring experience 7+ years of experience in Application Support, Production Support, or Operations Support roles.
- Strong understanding of Financial Markets, including:
- Futures & Options
- Equities
- Derivatives Trading
- Order Management Systems (OMS)
- Hands-on experience with Unix/Linux environments.
- Experience supporting Java/J2EE-based applications.
- Strong SQL and database troubleshooting skills with:
- Sybase
- Oracle
- PostgreSQL
- MS SQL Server
- Experience supporting applications deployed in both Cloud and On-Premises environments.
- Good understanding of networking fundamentals and file transfer technologies:




- SFTP
- MQ
- APIs
- Experience with monitoring, alerting, and observability tools.
- Strong analytical, problem-solving, and root cause analysis skills.
- Experience using ticketing and service management tools such as:
- BMC Remedy
- Jira Service Desk
- Similar ITSM platforms
- Ability to work independently and manage multiple priorities in a high-pressure environment.
- Excellent verbal and written communication skills.
- Knowledge of trading platforms, market operations, and order lifecycle management.
- Understanding of ITIL Service Operations framework and best practices.
- Experience working with global teams and distributed support models.
- Solid documentation and process improvement mindset.
- Demonstrated ability to learn new technologies and business domains quickly.

RESPONSIBILITIES:
- Writing and reviewing great quality code
- Understanding functional requirements thoroughly

📌 Staff Engineer(Tech Support) (Gurugram)
🏢 Nagarro
📍 Gurugram