Role Summary
Assist the Store Manager in managing daily store operations, leading the shift team, and delivering the Starbucks Experience to every customer.

Key Responsibilities
- Lead and delegate tasks to partners during assigned shifts.
- Ensure smooth store opening/closing and daily operations.
- Deliver excellent customer service and resolve customer needs effectively.
- Maintain beverage, food, hygiene, safety, and quality standards.
- Follow Tata Starbucks operating, cash management, safety, and security procedures.
- Coach, train, and provide constructive feedback to partners.
- Maintain a positive, collaborative, and high-performing team environment.
- Monitor store cleanliness and ensure operational standards are maintained.
- Stay calm and effective during busy periods and unexpected situations.




- Maintain punctuality, grooming standards, and flexibility for shifts, weekends, and holidays.

Experience Required
- 1 year of customer service experience in retail/restaurant/hospitality.
- 6 months experience interacting directly with customers.
- 6 months experience in task delegation or coordinating a team of 2+ employees.

Skills & Competencies
- Team leadership and task delegation
- Solid communication and interpersonal skills
- Customer-focused approach
- Quick learner and problem solver
- Teamwork and collaboration
- Integrity and accountability
- Result-oriented mindset

📌 Shift Supervisor (Bengaluru)
🏢 Starbucks
📍 Bengaluru