Job Purpose

To supervise and coordinate the day-to-day operations of the Food & Beverage department, ensuring excellent guest service, smooth restaurant operations, high standards of food and beverage service, hygiene, safety, and maximum guest satisfaction.

Key Responsibilities1. Operations & Service
- Supervise daily F&B; operations and ensure smooth service.
- Ensure proper mise-en-place and readiness of the restaurant before each shift.
- Allocate duties and work stations to team members.
- Monitor service standards and ensure timely and efficient guest service.
- Coordinate effectively with Kitchen, Stewarding, Front Office, Housekeeping and other departments.
- Handle guest requests, feedback and complaints professionally.
- Ensure proper opening and closing procedures are followed.

2. Team Supervision
- Brief the team before every shift regarding occupancy, VIPs, events, promotions and special requirements.
- Monitor attendance, grooming, punctuality and discipline.
- Guide, coach and motivate team members.
- Monitor staff performance and provide constructive feedback.




- Assist in training current employees and ensure departmental SOPs are followed.
- Support the HOD in manpower planning and deployment.

3. Guest Satisfaction
- Maintain a high level of guest engagement and service.
- Anticipate guest needs and ensure prompt resolution of concerns.
- Follow up on guest complaints and ensure appropriate corrective action.
- Ensure VIP and repeat guest preferences are communicated to the team.

4. Food & Beverage Standards
- Ensure compliance with departmental SOPs and service standards.
- Monitor food presentation, beverage service and overall outlet standards.
- Ensure correct sequence of service is followed.
- Check table setup, cleanliness, menus, equipment and service stations.
- Ensure proper handling and storage of F&B; equipment and operating supplies.

5. Hygiene & Safety
- Ensure compliance with food safety, hygiene and sanitation standards.
- Conduct reg

📌 Food & Beverage Supervisor (Andheri)
🏢 Radisson® Hotel, Mumbai Andheri MIDC
📍 Andheri