A Security Supervisor in the hotel industry is responsible for maintaining the safety and security of guests, employees, hotel property, and operations. The role combines team supervision, incident management, access control, emergency preparedness, and coordination with hotel departments and authorities.

Key Rules & Responsibilities
- Supervise Security Staff
- Assign duties and shifts to security guards.
- Ensure proper grooming, uniform, punctuality, and discipline.
- Conduct regular briefings and handovers.
- Monitor guards at all key security points.
- Guest Safety & Security
- Protect guests, visitors, and employees from security risks.
- Monitor suspicious activities and persons.
- Handle guest complaints related to safety or security professionally.
- Maintain confidentiality of guest information.
- Access Control
- Monitor entry and exit of employees, contractors, vendors, and visitors.
- Check staff ID cards and visitor passes.
- Control access to restricted areas.
- Maintain records of visitors and contractors where required.
- CCTV & Surveillance




- Monitor CCTV cameras regularly.
- Ensure cameras and recording systems are functioning.
- Report suspicious activity immediately.
- Preserve CCTV footage related to incidents according to hotel policy and applicable law.
- Incident Management
- Respond quickly to theft, fights, accidents, unauthorized entry, missing property, or other incidents.
- Prepare accurate incident reports.
- Inform the Security Manager/Hotel Management promptly.
- Preserve evidence and avoid unnecessary disturbance of an incident scene.
- Fire & Emergency Safety
- Know the hotel's fire exits, emergency equipment, assembly points, and evacuation procedures.
- Conduct or assist with emergency drills.
- Respond to fire alarms and other emergencies.
- Coordinate with the Fire Department, police, ambulance services, and other authorities when required.
- Patrolling
- Conduct regular patrols of guest floors, back-of-house areas, park

📌 Driver (Sadashiva Nagar)
🏢 Halcyon Hotel
📍 Sadashiva Nagar