Could you be the full-time Technical Customer Interface Manager in Chennai were looking for
Your future role
Take on a new challenge and apply your technical expertise and customer-centric mindset in a cutting-edge field. You'll work alongside collaborative, creative, and solution-driven teammates.
You'll act as the bridge between our valued customers and the remote project development team, ensuring that the products being developed meet customer and regulatory requirements while aligning with the projects Quality, Cost, and Delivery (QCD) commitments. Day-to-day, you'll work closely with customer representatives, engineering teams, and cross-functional stakeholders such as Project Managers, Train Engineers, and Metier Leaders, ensuring seamless communication and alignment, and much more.
You'll specifically take care of organizing technical meetings and reviews with customers and the development team, but also ensuring compliance with contractual technical requirements and managing risks proactively.
Well look to you for:
- Acting as the front office and technical mediator between customers and the remote development team
- Clarifying technical contract requirements and ensuring engineering solutions meet customer and final user needs
- Ensuring alignment with project QCD commitments and reporting on feasibility within project constraints
- Tracking and managing deviations from the contract and ensuring proper approvals for any changes
- Synchronizing Rolling Stock Development with third-party stakeholders involved by the customer
- Coordinating contractual deliverables and monitoring train-level operational effectiveness
- Representing the customers voice in technical risks and opportunities management
All about you
We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role:
- Bachelors or Masters