Looking for a Salesforce Business Systems Analyst with 3 to 5 years of relevant experience who can join us within 30 days.

Remote Opportunity
Night Shift: 6:30 PM 3:30 AM IST

A bit about Team

You are a Salesforce Business Systems Analyst who thrives on asking "what" and "why" before anyone jumps to "how." You have a strong understanding of Salesforce's capabilities, but your value isn't in configuring the platform it's in diagnosing business problems, uncovering the real need behind a request, and shaping a transparent, high-level solution that can be brought to life. You're a natural translator between business and technical teams, equally comfortable in a conversation with a VP of Sales as you are reviewing a process flow.

You will:
- Partner with Sales, Customer Success, and Operations leaders to understand business objectives and proactively identify opportunities for Salesforce enhancements.
- Evaluate existing processes and identify where workflows can be simplified, manual effort reduced, and operational efficiency improved.




- Serve as a strategic advisor by asking thoughtful questions to uncover the "what" and "why" behind a request, rather than taking requirements at face value.
- Translate business challenges into clear, high-level solution recommendations that a Salesforce Administrator or developer can build and configure.
- Analyze Salesforce data to uncover trends, define executive dashboard requirements, and provide actionable business insights.
- Continuously evaluate platform utilization, recommend new capabilities, and process improvements that maximize Salesforce's value.
- Collaborate across teams and with the Salesforce Administrator to ensure recommended solutions support both current business needs and long-term growth.
- Stay current on Salesforce releases and proactively flag enhancements that could benefit the organization, without needing to implement them personally.

You have:
- University degree or requisite professional certification
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📌 Salesforce Business System Analyst (Gurugram)
🏢 GroundTruth
📍 Gurugram