Key Responsibilities
- Coordinate and monitor NABH accreditation and quality compliance activities.
- Ensure implementation of NABH standards, SOPs, policies and quality indicators.
- Conduct internal audits, identify gaps and monitor CAPA closure.
- Monitor patient safety, infection control and quality improvement activities.
- Maintain NABH documentation, records, reports and audit evidence.
- Coordinate NABH/Quality Committee meetings and follow-up action points.
- Monitor patient feedback, complaints and departmental quality performance.
- Coordinate with departments for training, compliance and continuous improvement.
- Support Management during NABH assessments, audits and quality initiatives.
- Perform other duties assigned by Management related to Quality & NABH.
Preferred Candidate Profile
- Minimum 2 years of experience in NABH/Healthcare Quality, preferably in an Eye Hospital.
- Knowledge of NABH standards, internal audits, CAPA and quality indicators.
- Positive documentation, communication and coordination skills.
- Proficiency in MS Office, Excel and report preparation.