Job Description – Laundry Manager

Company: Superdry Utility Services Pvt. Ltd.

Location: [Pune]

Department: Operations

Designation: Laundry Manager

Reporting To: Head – Operations / Management

Employment Type: Full-Time

About the Role

We are looking for an experienced and result-oriented Laundry Manager to oversee the complete operations of the laundry facility, ensuring productive production, high-quality output, timely delivery, optimum resource utilization, and compliance with safety and hygiene standards.

The ideal candidate should have strong experience in laundry operations, manpower management, quality control, machine handling, process improvement, and customer/service coordination.

Key Responsibilities

1. Laundry Operations

Manage end-to-end laundry operations, including receiving, sorting, washing, drying, ironing, folding, packing, and dispatch.

Ensure smooth and efficient daily operations as per production schedules.

Monitor turnaround time and ensure timely delivery of processed linen/garments.





Plan daily production based on incoming volume and delivery requirements.

Maintain proper workflow and minimize bottlenecks in the process.

2. Manpower Management

Manage and supervise laundry staff, operators, helpers, supervisors, and other operational employees.

Prepare manpower allocation and shift schedules.

Monitor attendance, productivity, discipline, and performance of employees.

Identify training requirements and conduct regular on-the-job training.

Ensure adequate manpower availability across all operational areas.

3. Quality Control

Establish and maintain quality standards for washing, drying, ironing, folding, and packing.

Ensure proper segregation of linen/garments based on fabric, colour, washing requirements, and customer specifications.

Monitor rewash, rejection, damage, and complaint rates.

Investigate quality issues and implement corrective and preventive actions.

Ensure proper handling of customer-owned linen and garme

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