Position Summary
Join Deloittes Customer Strategy & Design (CS&D;) team to help clients grow through data-driven insights, human-centered analytics (HCA), and responsible AI. As an HCA Consultant, you will translate complex data into clear recommendations, shape AI-enabled products and decisions, and partner with global teams to deliver measurable business outcomes across industries. You’ll work at the intersection of strategy, analytics, and technology to drive customer engagement, product performance, and commercial transformation.

Work you’ll do
As a HCA Consultant on the Customer Strategy & Design team, you will be responsible for:
* Shape the future of intelligent products by embedding AI strategy, machine learning capabilities, and data-driven decision-making across the end-to-end product lifecycle, driving measurable impact on revenue and customer outcomes.

* Develop analytics-driven strategies across product design, customer segmentation, marketing effectiveness, and growth,



leveraging experimentation frameworks and product intelligence systems to create sustained competitive advantage.
* Design, build, and scale predictive models, decision intelligence solutions, and data pipelines using Python or R, SQL, and contemporary cloud platforms, enabling production-ready AI systems at scale.
* Architect and operationalize AI- and LLM-enabled solutions, including conversational intelligence, retrieval-augmented generation, and responsible AI frameworks with governance, explainability, and risk controls.
* Translate product and customer data into actionable insights through advanced analytics, behavioral modeling, and consumer intelligence, informing sharper product and growth strategies.
* Create executive-ready storytelling through dashboards and presentations, converting complex analyses into clear, actionable recommendations for senior stakeholders.
* Lead workstreams by managing workplans, coordinating with cross-functional and global teams, and contributing

📌 Human Centered Analytics-Consultant (Bengaluru)
🏢 Deloitte US-India Offices
📍 Bengaluru