JOB PURPOSE

To plan monitor the upkeep of movement area, coordination for VVIP movements with PMO / SPG issuance of Work permits in accordance with the regulatory compliance at DIAL to ensure smooth airside operations.

Responsible for managing and monitoring multi-location WAN and LAN networks to ensure seamless connectivity and IT service delivery across sites. The role will also support new requirements, enhancements, and technology integrations while ensuring stable day-to-day operations. The incumbent will work with internal teams and partners to deliver reliable IT services, while maintaining moderate knowledge of Radios and Private 5G technologies for future-readiness.

ORGANISATION CHART

KEY ACCOUNTABILITIES

Accountabilities

Key Performance Indicators

Manage performance of WAN/LAN networks across multiple locations and ensure high availability.

Network uptime, incident resolution time

Lead and guide support team for recent requirements, changes, and infrastructure upgrades.

Timely delivery of enhancements and requests





Monitor and maintain IT services ensuring smooth operations across all offices/plants.

User satisfaction, minimal service disruption

Evaluate and recommend network improvements in line with emerging technologies (Private 5G, etc.).

Pilots executed

Coordinate with OEMs, vendors, and service providers for issue resolution and project execution.

SLA adherence, project completion within timelines

KEY ACCOUNTABILITIES - Additional Details

EXTERNAL INTERACTIONS

External:
- OEMs, System Integrators, MSP, Service Providers
- Technology Vendors (WAN, Wireless, Radio, Private 5G)

INTERNAL INTERACTIONS
- IT Operations Support Teams
- Plant/Project Teams
- Procurement Contracts
- Business/Project Managers

FINANCIAL DIMENSIONS

-3.28 Crore : Opex
-1.50 Crore : Capex

OTHER DIMENSIONS
- NIL (may manage budgets indirectly through projects/vendors)

EDUCATION QUALIFICATIONS
- Engineering Graduate (Electronics/IT/Telecom preferred)
- Networking

📌 Telecom cum Network Engineer (New Delhi)
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