Purpose/Objective

To support the day-to-day execution of corporate travel operations by ensuring timely travel bookings, policy compliance, accurate documentation, traveller assistance, vendor coordination, and effective resolution of travel-related requests while delivering a seamless travel experience for employees.

Key Responsibilities of Role
- Process domestic and international travel bookings including air, rail, hotel, visa, and ground transportation.
- Ensure travel arrangements are made within approved timelines and as per organizational policies.
- Coordinate with travelers, approvers, travel service providers, and internal stakeholders for seamless travel execution.
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- Review travel requests for completeness, approvals, and policy compliance.
- Facilitate ticket issuance, itinerary modifications, cancellations, and refunds.
- Handle urgent and last-minute travel requirements efficiently - Ensure adherence to corporate travel policies, entitlement matrices, and approval workflows.
- Flag policy deviations and obtain necessary approvals prior to booking.




- Support travel audits and maintain compliance-related documentation.
- Liaise with Travel Management Companies (TMCs), airlines, hotels, transport vendors, and visa agencies.
- Track service delivery and escalate unresolved service issues.
- Support vendor performance monitoring and SLA adherence - Validate travel invoices, credit notes, refunds, and supporting documents.
- Assist in reconciliation of travel expenses and vendor billing.
- Coordinate with Finance and vendors for discrepancy resolution.
- Maintain accurate travel records and booking databases.
- Generate periodic MIS reports on travel volumes, savings, compliance, and service performance.
- Support data analysis for travel cost optimization initiatives.
- Act as the first point of contact for travel-related queries and issues.
- Provide travel advice, itinerary support, and emergency assistance to employees.
- Ensure a positive traveller

📌 Team Member (Ahmedabad)
🏢 Adani Group
📍 Ahmedabad