Key Responsibilities
- Receive customers and understand their vehicle service and repair requirements.
- Conduct initial vehicle inspection and accurately record customer complaints in the Job Card.
- Explain the required service, estimated costs, and expected delivery time to customers.
- Coordinate with technicians and the workshop team to ensure timely completion of jobs.
- Monitor vehicle repair progress and provide regular updates to customers.
- Identify additional repair/service requirements and obtain customer approval before proceeding.
- Ensure all jobs mentioned in the Job Card are completed as per prescribed standards.
- Conduct a final inspection and ensure the vehicle is ready for delivery.
- Explain the work carried out, invoice details, and maintenance requirements during vehicle delivery.
- Handle customer complaints professionally and escalate unresolved issues to the Service Manager.
- Conduct post-service follow-ups and collect customer feedback.
- Maintain accurate records and update relevant service/CRM systems.




- Support achievement of customer satisfaction, service revenue, retention, and other dealership targets.

Candidate Profile
- Diploma / Degree in Automobile, Mechanical Engineering, or related field preferred.
- Experience as a Service Advisor in an automobile dealership is preferred.
- Freshers with relevant automobile knowledge and good communication skills may also be considered for trainee positions.
- Good knowledge of vehicle systems and basic service procedures.
- Strong customer-handling and communication skills.
- Positive coordination, problem-solving, and time-management abilities.
- Customer-focused with a professional attitude.
- Ability to work effectively in a fast-paced workshop environment.

Pay: ₹10,500.00 - ₹20,000.00 per month

Benefits:
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Work Location: In person

📌 Service Advisor Trainee (Cheranalloor)
🏢 Autobahn Mobility
📍 Cheranalloor