19 Aug
|
Armada
|
Thiruvananthapuram
19 Aug
Armada
Thiruvananthapuram
Job Summary
Armada is seeking an experienced NOC / Data Center Operations Engineer to support the monitoring, operation, and reliability of our critical physical infrastructure and distributed edge data center environments.
In this role, you will monitor and troubleshoot power, cooling, networking, environmental, and facility systems across Armada s infrastructure. You will serve as a Tier 2 escalation point, lead incidents through resolution, coordinate with engineering and facilities teams, and help continuously improve our monitoring, alerting, and operational processes.
The ideal candidate brings hands-on experience with data center operations, PLC/BMS/DCIM platforms, mechanical and electrical infrastructure, incident management, and remote or edge infrastructure.
Responsibilities
Infrastructure Monitoring
- Monitor critical physical infrastructure using PLC, BMS, and DCIM platforms such as Distech, Radix IoT/Mango, Schneider Electric, Siemens, or similar systems.
- Monitor and respond to alerts involving power, cooling, network connectivity, environmental conditions,
and facility infrastructure.
- Provide Tier 2 support for escalations from L1 technicians and coordinate escalation to engineering, facilities, vendors, or other teams as required.
- Own incidents through their lifecycle, from initial triage and troubleshooting through resolution, stakeholder communication, and documentation.
- Support incident response and post-incident reviews, identifying opportunities to improve operational reliability and response procedures.
- Develop and refine monitoring dashboards, alerting thresholds, and operational health indicators.
Data Center Operations
- Perform and coordinate routine health checks of critical infrastructure, including UPS systems, PDUs, CRAC/CRAH units, backup generators, and environmental monitoring systems.
- Troubleshoot and coordinate resolution of mechanical and electrical infrastructure issues using a working knowledge of MEP systems.
- Re
📌 NOC Engineer (Thiruvananthapuram)
🏢 Armada
📍 Thiruvananthapuram