Employee Relations & Conflict Management
- Act as the first point of contact for employee concerns and grievances, facilitating timely resolution in coordination with HR Business Partners.
- Support conflict management by investigating employee issues, documenting findings, and recommending solutions.
- Assist in organizing and conducting employee engagement activities to promote a positive workplace culture.
- Maintain confidentiality and handle sensitive employee matters with discretion and professionalism.
Performance Management
- Support performance appraisal cycles by coordinating communication and documentation with employees and managers.
- Track and maintain performance management records and ensure timely completion of appraisal-related processes.
- Assist managers and employees with clarifications regarding performance metrics, goals, and feedback mechanisms.
Onboarding Support
- Verify and track onboarding documents and assist in resolving minor documentation issues.
- Facilitate new joiner queries related to onboarding and documentation.
- Coordinate with internal teams to ensure new joiners receive ID cards and joining kits in a timely manner.
- Support scheduling of induction sessions and ensure smooth communication with current employees regarding onboarding timelines.
- Follow up with employees to collect signed appointment letters and statutory forms post joining.
Exit Management
- Coordinate the exit process for employees, including conducting exit interviews, ensuring clearance of assets, and retrieving company property.
- Facilitate the documentation and processing of relieving letters, experience certificates, and final settlement in coordination with relevant departments.
- Address exit-related employee queries and support smooth offboarding to maintain positive employer branding.
- Maintain confidentiality and handle exit processes with professionalism and accuracy.
Preferred candidate profile
- Concise communication o