Role & responsibilities

Patient Counselling
- Counsel patients after doctor's consultation.
- Explain doctor-recommended investigations, procedures and services in simple language.
- Understand patients' doubts, concerns and financial hesitation.
- Explain the process, costs, scheduling and follow-up requirements.
- Help patients make informed decisions.
- Refer clinical questions and treatment decisions back to the doctor whenever required.

P-Shot & Procedure Counselling
- Counsel patients for P-Shot and other doctor-recommended procedures.
- Explain why the procedure has been suggested.
- Explain the procedure, preparation, expected advantages, limitations, cost and follow-up.
- Address common doubts and concerns.
- Avoid exaggerated claims or guarantees regarding treatment outcomes.
- Coordinate scheduling and billing for patients who decide to proceed.

Hormonal & Diagnostic Investigations
- Counsel patients regarding doctor-recommended hormonal and laboratory investigations.
- Explain why the investigations have been advised.




- Explain the importance of completing appropriate investigations before/during treatment.
- Explain testing process, packages and costs.
- Handle cost-related objections professionally.
- Coordinate testing/sample collection and reports with relevant staff.

Conversion & Follow-Up
- Convert interested and eligible patients into completed investigations/procedures.
- Maintain records of patients counselled.
- Record accepted, declined and undecided cases.
- Systematically follow up with patients who need time to decide.
- Coordinate with doctors, front office, billing and laboratory staff.
- Maintain counselling and conversion reports.

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Preferred candidate profile

Educational Qualification

Minimum: Any Graduate

Preferred Qualifications

Candidates with any of the following backgrounds will be preferred:
- B.Sc Life Sciences
- B.Pharm / D.Pharm
- B.Sc Nursing / GNM
- Allied Health Sciences
- BPT
- Psychology
- BBA / B.Com
- Hospital /

📌 Patient Counsellor (Hyderabad)
🏢 Dr Balas Hospitals
📍 Hyderabad