Role & responsibilities

Billing Executive Roles & Responsibilities

Customer Billing
- Prepare accurate invoices for gold, silver, diamond and jewellery purchases.
- Generate bills through the jewellery billing/POS software.
- Verify item details, weight, purity, making charges, wastage and applicable taxes.
- Gold & Jewellery Bill Verification
- Check gross weight, net weight and stone weight.
- Verify gold purity (22K/18K etc.) and rate applied.
- Ensure making charges, wastage and discounts are correctly entered.
- Cross-check the final bill before handing it to the customer.
- Payment Handling
- Handle cash, card, UPI and other approved payment modes.
- Verify payment confirmation before completing the transaction.
- Coordinate with the Accounts/Cashier team for payment reconciliation.
- Exchange & Return Billing
- Prepare bills for gold/jewellery exchange transactions.
- Verify old-gold details, weight,



purity and valuation provided by the concerned team.
- Process return/exchange documentation as per company policy.
- Customer Coordination
- Explain the bill and charges to customers when required.
- Resolve basic billing-related queries.
- Coordinate with Sales Executives, Cashier, Accounts and Store Management.
- Documentation & Records
- Maintain billing records and transaction documents.
- Ensure invoices are properly filed and maintained.
- Support daily billing reports and reconciliation.
- Compliance
- Ensure customer details, invoice details and statutory information are entered correctly.
- Follow company procedures for high-value transactions and required customer documentation.

📌 Billing Executive (Hyderabad)
🏢 Value Gold
📍 Hyderabad