Customer Relationship Executive – Mumbai

Location: Andheri East, Mumbai
Experience: 2–3 Years (Mandatory)
Salary: ₹25,000 – ₹35,000 per month

Job Summary

We are looking for a Customer Relationship Executive to manage customer interactions, build solid client relationships, and ensure a high level of customer satisfaction. Candidates with experience in any manufacturing industry are welcome.

Key Responsibilities
- Manage day-to-day communication with customers through calls, emails, and messages.
- Build and maintain robust relationships with existing customers.
- Understand customer requirements and coordinate with internal teams for timely resolution.
- Handle customer queries, complaints, and follow-ups professionally.
- Maintain customer records, order details, and communication history.
- Coordinate with Sales, Production, Dispatch, and other departments as required.
- Follow up on orders, deliveries, payments, and customer requirements.
- Collect customer feedback and communicate it to the concerned teams.
- Support customer retention and improve overall customer experience.




- Prepare regular reports related to customer interactions and follow-ups.

Requirements
- 2–3 years of relevant experience is mandatory.
- Experience in any manufacturing industry is acceptable.
- Good communication and interpersonal skills.
- Strong customer handling and follow-up skills.
- Basic knowledge of MS Office/Excel.
- Ability to coordinate with multiple internal departments.
- Customer-focused, proactive, and organized approach.

What We Offer
- Salary: ₹25,000 – ₹33,333 per month
- Opportunity to work with a growing manufacturing organization.
- Professional growth and learning opportunities.

Job Location: Chakala, Mumbai

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:
- Flexible schedule
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund

Application Question(s):
- Do you have experience in any manufacturing industry? (Candidates with such expe

📌 Customer Relationship Executive (Andheri East)
🏢 INDIAN MANPOWER SERVICES
📍 Andheri East