We're Hiring: Customer Quality Assurance Engineer (Automotive) 8-10 Years Experience

Are you passionate about delivering exceptional customer quality and resolving complex automotive electronics challenges? We are looking for a talented Customer Quality Assurance Engineer to join our Quality team and drive customer satisfaction through effective failure analysis, problem-solving, and quality improvements.

In this role, you will work on advanced automotive electronic control systems such as ECU, BCM, IMMO, TPMS, BMS, and collaborate with customers, quality, R&D;, and manufacturing teams to ensure timely resolution of field and line-quality concerns.

Key Responsibilities
- Manage customer complaints, warranty issues, and line rejection concerns.
- Perform detailed electronic circuit-level failure analysis and root cause investigation.
- Prepare and present 8D reports, analysis reports, and corrective action plans.
- Collaborate with customers to drive issue closure and enhance customer satisfaction.
- Conduct vehicle-level testing to validate controller input/output functionality.




- Perform bench-level hardware testing using Oscilloscope, CAN Analyzer, Multimeter, and LCR Meter.
- Analyze hardware-software interactions and support seamless system integration.
- Coordinate with cross-functional teams to implement corrective and preventive actions.
- Monitor quality metrics and support continuous improvement initiatives.

What We're Looking For

5-10 years of experience in Customer Quality, Warranty Analysis, or Quality Assurance within the Automotive Electronics industry

Solid understanding of automotive electronic systems such as ECU, BCM, IMMO, TPMS, BMS

Hands-on experience with CAN Analyzer, Oscilloscope, Multimeter, and LCR Meter

Expertise in circuit-level fault diagnosis and electronic failure analysis

Experience in customer complaint handling, warranty management, and 8D methodology

Knowledge of vehicle-level validation and bench-level hardware testing

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📌 Customer Quality Manager (Delhi)
🏢 Interface Microsystems
📍 Delhi