Role & responsibilities
- Handle outbound calling as part of the daily job responsibilities.
- Make calls to clients/customers and communicate professionally regarding tax-related services and requirements.
- Support various US Direct Tax compliance and tax return filing processes.
- Assist with Federal, Domestic, International, and State & Local tax returns.
- Explain relevant tax services/information to customers through outbound calls.
- Maintain accurate records of calls, customer information, and assigned tasks.
- Achieve daily/monthly calling and performance targets.
- Follow company guidelines, quality standards, and compliance procedures.
- Work effectively with the team to complete assigned targets and processes

Preferred candidate profile
- Good communication and convincing skills.
- Comfortable with outbound calling and target-based work.
- Basic computer knowledge.
- Willingness to work in a night-shift environment.
- Valuable learning ability and a positive attitude.
- Freshers and experienced candidates can apply.

📌 Walk-in || Process Associate (Hyderabad)
🏢 Ritual It Consulting Hyderabad
📍 Hyderabad