Job description:

About the Company

Knack Group is a 15-year-old diversified business conglomerate with strong presence in Healthcare Services, Healthcare IT, and Enterprise IT & Analytics.

Our Healthcare KPO arm delivers deep healthcare domain expertise, process maturity, operational excellence, and cost-effective delivery models, enabling Fortune 500 clients to achieve measurable business outcomes.

Job Title- Process Associate

Job Location-Jaipur

Job Description

As a Process Associate, you will be responsible for supporting US healthcare revenue cycle operations through effective communication with insurance companies and internal stakeholders.

Key Responsibilities:
- If Required make outbound calls to US insurance companies to check claim status
- Handle denials management and patient eligibility verification
- Perform insurance follow-ups to ensure timely claim resolution
- Ensure adherence to defined productivity and quality standards
- Maintain accurate documentation and follow compliance guidelines
- Meet daily and monthly performance targets within stipulated timelines





Work Details & Benefits
- 5 days working (Saturday & Sunday off)
- Night shifts (US healthcare process)
- Cab facility (as per company policy)
- Meal facility
- Market-competitive salary – best as per company standards
- Opportunity to work with a stable organization and global healthcare clients

Candidate Requirements / Qualifications / Skills

Educational Qualification:
- Graduates from any discipline
- 12th Pass candidates may also be considered with 6 months to 1 year of experience
- *Not Considering:*
- B.Tech pursuing candidates
- Skills & Competencies:
- Good command over English (spoken and written)
- Willingness to work in night shifts
- Strong analytical and problem-solving skills
- Computer proficiency with basic applications
- Good listening and comprehension skills
- Ability to work in a process-driven environment
- Experience:
- Freshers are welcome to apply

Benefits:
- Flexib

📌 Semi Non Voice process- Jaipur
🏢 Knack RCM
📍 Jaipur