Job Profile Summary:
This role is focused on designing and implementing best practice service design for end-to-end technology products and services. The Service Design Engineer will gather customer requirements, design innovative solutions, and ensure seamless integration and functionality of technology services.

This role is crucial in enhancing customer satisfaction, driving the company's automation transformation, and ensuring successful planning, governance, tracking, and delivery of technology projects. The role will develop project plans, milestones, and performance reporting mechanisms to ensure effective execution and continuous improvement of services and solutions.

Key Responsibilities:
- Customer Requirements Gathering: Engage with customers to understand their needs and requirements. Translate these requirements into actionable design specifications.
- Service Design: Develop and implement best practice service design methodologies to create efficient, user-friendly, and scalable technology services.
- Integration and Testing:



Ensure seamless integration of current services with existing systems.
- Conduct thorough testing to validate functionality and performance.
- Collaboration: Work closely with various departments, including marketing, IT, and customer service, to ensure alignment and successful implementation of service designs.
- Innovation: Stay updated with the latest trends and technologies in service design. Propose and implement innovative solutions to enhance service delivery.
- Documentation: Create and maintain comprehensive documentation for all service design processes and solutions.
- Project Planning and Delivery
- Develop and maintain project plans, schedules, delivery roadmaps, and project milestones for technology and automation initiatives.
- Coordinate project activities across multiple stakeholders, suppliers, and technical teams to ensure successful delivery.
- Establish project governance processes and monitor progress against a

📌 Service Design (Pune)
🏢 Bp
📍 Pune