Job Description

As a Senior Product Manager for Customer Value and Product Development at Taylor Francis, youll partner with key stakeholders to identify, shape, and deliver valuable product opportunities across the full customer journey. Operating with significant autonomy, youll work closely with UX Design, UX Research, and Data Intelligence to drive new value into the market, not as a backlog owner, but as a creative and commercial force. Youre a product purist who lives modern principles, stays ahead of technology shifts, and thrives in managing the tension between innovation and execution. Reporting to the Head of Product, this is a high-performing Individual Contributor role where product mastery and expertise, not hierarchy, drive transformational impact.

Opportunity Discovery Problem Definition
- Identify and define new product opportunities grounded in deep, direct customer insight, going beyond what users say to understand what they need.
- Synthesise signals from qualitative research, behavioural data, market trends,



and commercial intelligence to build a compelling case for where TF should play next.
- Define problems worth solving with precision and rigour and be prepared to kill an idea when the evidence demands it.
- Proactively challenge the boundaries of the existing product experience to find opportunities the market has overlooked.

Product Creation Validation
- Manage the success of several products inside our domain model across sections of the customer journey.
- Lead the design and validation of new product concepts, from early hypothesis through iterative experimentation to confident investment decisions.
- Build lightweight, testable solutions that generate real learning quickly, prioritising speed of insight over completeness of build.
- Own the commercial framing of current initiatives: define the value proposition, the target customer, the success criteria, and the business case.
- Drive cross-functional alignment across Design, Data, Engin

📌 Senior Product Manager (Bengaluru)
🏢 Taylor and Francis
📍 Bengaluru